How can I submit a planning application?
Planning applications can be submitted via the Planning Portal. Please ensure that all the correct forms and information are included, in compliance with our local validation lists, or your application may be delayed.
I am struggling to get through to the Planning Service when using the main planning line 01480 388424 - what should I do?
Our Planning Service (Development Management) is regularly experiencing extremely high demand. If you are struggling to get through to this line please email email@example.com with the reference number of your application and/or a summary of your query in the subject line. Your query will be redirected for a staff member to deal with at the earliest opportunity.
As an applicant or agent how can we get hold of planning officers?
If your query relates to a planning matter and where the information you are looking for is available on our Public Access system or on another online platform, we strongly encourage you to use these resources.
For all other unavoidable officer contact we suggest you use email. If you do not know the planning officer’s contact details, please email firstname.lastname@example.org and we will forward your request to the relevant officer.
Can I obtain pre-application advice?
To find out more please visit our Pre-Application Advice page.